WordPress.org Support Forum Disappearing Our Replies

As part of the work we do for our Plugin Vulnerabilities service we monitor the WordPress.org support forum for threads about security issues in plugins, to help make sure that we can provide the best data on plugin vulnerabilities to our customers. That also causes us to run across an assortment of related topics. When we can provide some insight we also will reply to threads we run acrros. In the past few days we have been finding some of our recent replies have started to disappear (if you were to go to the relevant threads you wouldn’t even known they had been there) without explanation. We really don’t know why that might be, the more concerning possibility is that they didn’t like that in one thread we had corrected some inaccurate information in regards to the state of handling of plugin vulnerabilities by the Plugin Directory, but since there is no explanation we have no idea what the cause iss. These disappearance don’t just impact us, it has also caused others to be left without useful information.

Take for instances a thread we responded to yesterday. Someone started a thread looking for help identifying an arbitrary file upload vulnerability in some software running on their website. Seeing as arbitrary file upload vulnerabilities are probably the most serious vulnerability out there in plugins, since it is the most likely to be exploited of commonly found vulnerabilities, we thought it would be a good idea to see if we could find any in the plugins they indicated they were using since we would want to make sure that is in the data our Plugin Vulnerabilities service. In checking over the plugins we couldn’t find any of that type of vulnerability.

While we were already looking over things we thought we might as well see if we could take a look at the Suffusion theme they were using as well. The theme used to be available on the wordpress.org Theme Directory, but was removed a month ago. Since it still remains in the underlying repository we were able to get a copy of the last version, 4.4.9, of that and found that was in all likely hood the source of the issue the original poster was having, as the AJAX accessible function suffusion_admin_upload_file() in the theme allows anyone logged to upload files through the WordPress function wp_handle_upload(). That function only allows certain types of files to be uploaded, so it wouldn’t be an arbitrary file upload vulnerability, but the logging included with their post showed that files that were uploaded are types that are allowed by that. Notably the logging included with the post did not show any .php files being uploaded, which is what an arbitrary file upload vulnerability would normally be used to upload. The request for doing the uploads through theme would be handled through a POST request to /wp-admin/admin-ajax.php, several of which are shown in the logging that was included in the post.

We posted reply explaining that and it then quickly disappeared. In the meantime the only other person that responded was a forum moderator, who was sending the original poster off in the wrong direction by telling them to contact their web host about server issues. None of the evidence provided looks to match a server issue to us, so we are not sure why they would suggest that. Making the whole thing more aggravating, after we had already posted what the actual cause was (and then having it disappear) the forum moderator posted that beyond what they told the person about focusing on a server issue, “There is little else anyone can say.”, which clearly isn’t true.

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