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Website Malware Removal

Websites are frequently hacked into to infect them with malicious code that causes them to distribute a virus, trojan horse, drive-by download, or other type of malware (malicious software). This malware can cause computers that access to website to become infected with malware and cause access to the website to be restricted. If your website has been infected with malware we can remove the malware from it for you, attempt to determine how the website got hacked, and help you to secure it against reinfection (find about why we are the best company to clean up your website). While it is relatively easy to remove the malware, making sure that the website is properly secured going forward is critical as the website is likely to be reinfected if those proper measures to secure the website are not taken. By hiring us you will ultimately save time and money over doing it yourself or hiring someone who doesn't know what they really should be doing (which seems to the case with most people who offer to do malware removal).

Please feel free to contact us to receive a free consultation on how you can best deal with your malware issue. If you are not sure if your website is infected, we can perform a free manual check to confirm for you if your website is in fact infected (automated scans can not reliably determine that a website is not infected).

The most common type of infection places an iframe or JavaScript code that creates an iframe in the website's pages. The iframe accesses a web page on another website that attempts to infect the computer that is accessing the web page with malware. In some cases the hacker will obfuscate the JavaScript code to make it harder to discover. Other malware infection scripts are placed into .htaccess files to redirect visitors to a website that attempts to infect their computer with malware or to insert malware into the page that is served when a file that does not exist is requested. The malicious code can be can be hidden in a variety of places and might only be active when the website is accessed in a particular way. In some cases the malware infection attempt may only occur if a visitor comes to the website through Google or another search engine, if they come directly to the website the attempted malware infection will not occur. The hacker can also place a backdoor script that allows them remote access to the website to make future changes to it.

Once your website has been infected it can quickly be blocked from visitors. The website may be flagged and blocked in the Internet Explorer ("This website has been reported as unsafe"), Firefox ("Reported Attack Site!"), Safari ("Warning: Visiting this site may harm your computer"), Chrome ("The Website Ahead Contains Malware!" or "Danger: Malware Ahead!"), and Opera ("Fraud Warning") web browsers. It may also be flagged and blocked in the Google ("This site may harm your computer.", "This site may harm your device."), Yahoo ("Warning: Hacking Risks"), and or Bing search engines as well as Google's AdWords advertising service, Twitter ("unsafe link").

To remove the malware, we will find the malicious code inserted during the hack and remove it. Removing the malware from the website takes a few hours. We can work on the website through FTP/SFTP, SSH, or Remote Desktop. We will also work with you to determine how your website was hacked and take measures to secure the website against reinfection. If your website has been flagged and blocked, we will request a malware review from Google and or Bing to have the warning removed. It should take no more than a day to be removed from Google's malware blacklist after a review has been requested.

Price:

$150 USD for a basic website, contact us for details about discounted rates for multiple websites. We offer specialized service for Drupal websites, Joomla websites, Magento stores, MediaWiki wikis, Moodle websites, OpenX ad servers, osCommerce stores, phpBB forums, PrestaShop stores, WordPress websites, and Zen Cart stores that have been hacked. For websites built on other content management system (CMS), blog, forum, cart, or gallery applications please contact us about availability of service and pricing. Payment is due after the malware has been removed and the malware warnings have been removed, we accept payment by credit card, debit card, or eCheck through PayPal in a number of currencies.


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