{"id":3703,"date":"2017-08-09T16:14:53","date_gmt":"2017-08-09T22:14:53","guid":{"rendered":"https:\/\/www.whitefirdesign.com\/blog\/?p=3703"},"modified":"2017-08-09T16:14:53","modified_gmt":"2017-08-09T22:14:53","slug":"ipages-strange-false-claim-of-malware-being-detected-on-a-website","status":"publish","type":"post","link":"https:\/\/www.whitefirdesign.com\/blog\/2017\/08\/09\/ipages-strange-false-claim-of-malware-being-detected-on-a-website\/","title":{"rendered":"iPage’s Strange False Claim of Malware Being Detected on a Website"},"content":{"rendered":"

We get a lot of people that contact us looking for a second opinion as to a claim that their website contains malware coming from the SiteLock and or their web hosting partners. One of the latest included a head scratching claim in an alert from the web host iPage (the logo shown with that is SiteLock’s, so maybe they did the scan):<\/p>\n

\"Malware<\/a><\/p>\n

So there was malware detected on their site during a recent scan, but it impacted “0 domain”. Those seem like they are contradictory statements to us, but maybe something that doesn’t count as a domain was impacted?<\/p>\n

What we suggested to the website’s owner was to contact iPage for more evidence because that wasn’t enough based on that to give a second opinion as to the veracity of the claim, though it seemed unlikely considering the website was built with the Weebly website builder provide by iPage.<\/p>\n

The response they got from iPage was that the there was not any malware, but they were not provided with an explanation as to what had happened:<\/p>\n

We apologize for any inconvenience caused. I have performed a scan of your account and it is malware free. Right now there is no alert regarding infection is shown in the ControlPanel.<\/p><\/blockquote>\n

If you receive an alert similar to this from iPage whether it actually lists a positive number of domains affected or not, our recommendation is to contact iPage for more information and then get a second opinion instead of signing up for a SiteLock service, which they are trying to sell you from that alert, right off the bat.<\/p>\n","protected":false},"excerpt":{"rendered":"

We get a lot of people that contact us looking for a second opinion as to a claim that their website contains malware coming from the SiteLock and or their web hosting partners. One of the latest included a head scratching claim in an alert from the web host iPage (the logo shown with that … Continue reading “iPage’s Strange False Claim of Malware Being Detected on a Website”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[79,39],"class_list":["post-3703","post","type-post","status-publish","format-standard","hentry","category-bad-security","tag-ipage","tag-sitelock"],"_links":{"self":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/3703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/comments?post=3703"}],"version-history":[{"count":2,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/3703\/revisions"}],"predecessor-version":[{"id":3706,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/3703\/revisions\/3706"}],"wp:attachment":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/media?parent=3703"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/categories?post=3703"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/tags?post=3703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}