{"id":4076,"date":"2018-04-11T13:44:58","date_gmt":"2018-04-11T19:44:58","guid":{"rendered":"https:\/\/www.whitefirdesign.com\/blog\/?p=4076"},"modified":"2018-04-11T13:44:58","modified_gmt":"2018-04-11T19:44:58","slug":"does-sucuri-believe-that-there-are-unreal-people-working-at-other-website-security-companies","status":"publish","type":"post","link":"https:\/\/www.whitefirdesign.com\/blog\/2018\/04\/11\/does-sucuri-believe-that-there-are-unreal-people-working-at-other-website-security-companies\/","title":{"rendered":"Does Sucuri Believe That There Are Unreal People Working At Other Website Security Companies?"},"content":{"rendered":"<p>Recently we have been taking a closer look at how website security services are marketed and how they provide what seem like they should be warning signs as to the reality that the services don&#8217;t actually provide real security. We ran into another example involving Sucuri, which also involves an odd tag line.<\/p>\n<p>Here was an ad form that showed up in search results while we were looking into for some information for another recent post on this blog:<\/p>\n<p><a href=\"https:\/\/www.whitefirdesign.com\/blog\/wp-content\/uploads\/2018\/04\/sucuri-real-people-real-security.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4077\" src=\"https:\/\/www.whitefirdesign.com\/blog\/wp-content\/uploads\/2018\/04\/sucuri-real-people-real-security.png\" alt=\"\" width=\"610\" height=\"120\" srcset=\"https:\/\/www.whitefirdesign.com\/blog\/wp-content\/uploads\/2018\/04\/sucuri-real-people-real-security.png 610w, https:\/\/www.whitefirdesign.com\/blog\/wp-content\/uploads\/2018\/04\/sucuri-real-people-real-security-300x59.png 300w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><\/a><\/p>\n<p>The tagline there is &#8220;Real People, Real Security&#8221;. The first part of that is odd, do they believe other website security companies employ unreal people? The second part of that though is more problematic, since Sucuri doesn&#8217;t provide real security. That is something that is hinted at by what else is mentioned in the ad. If they could provide real security then websites using their services wouldn&#8217;t be getting malware on them that needs to be cleaned, much less repeatedly, and yet one of the things they are touting in that ad is that they provide &#8220;Unlimited Malware Cleanup&#8221;.<\/p>\n<p>As we <a href=\"https:\/\/www.whitefirdesign.com\/blog\/2018\/03\/23\/sucuris-comparison-to-other-security-services-doesnt-present-evidence-they-provide-real-security\/\">noted recently<\/a>, Sucuri doesn&#8217;t present evidence, much less from evidence from independent testing, that their service is actually effective at protecting websites. So it would seem either they don&#8217;t know if they provide real security or they know they don&#8217;t provide real security, as we assume if they were actually measuring or testing to see if they provide real security they would tout the results if they were good.<\/p>\n<p>There is plenty of reason to believe they don&#8217;t provide real security since as we also noted recently, it can be <a href=\"https:\/\/www.whitefirdesign.com\/blog\/2018\/03\/30\/sucuris-website-application-firewall-waf-makes-improving-websites-security-harder-while-being-easily-bypassable\/\">incredibly easy to bypass a critical piece of Sucuri&#8217;s offering, their website application firewall (WAF)<\/a>.<\/p>\n<p>As we also noted recently, getting unlimited cleanups from Sucuri isn&#8217;t necessarily all that useful since we were recently brought in to deal with a website where <a href=\"https:\/\/www.whitefirdesign.com\/blog\/2018\/03\/19\/cleaning-up-after-studiopress-sites-and-sucuri-didnt-protect-or-properly-clean-a-website\/\">Sucuri was repeatedly doing incomplete cleanups that didn&#8217;t resolve a hack<\/a>.<\/p>\n<p>It also worth noting that while Sucuri has real people (again, who wouldn&#8217;t?), what is important is if they competent and what we have seen doesn&#8217;t point in that direction. For example, just about a year ago <a href=\"https:\/\/www.whitefirdesign.com\/blog\/2017\/04\/26\/sucuri-claimed-customers-website-was-clean-despite-it-comprising-credit-card-info-entered-on-it\/\">SiteLock was telling one of their customers that their website was clean when it seems to us that someone that hasn&#8217;t basic competency in the field would have realized that wasn&#8217;t true<\/a> and the employee(s) failed to spot malicious code that we easily found on the website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently we have been taking a closer look at how website security services are marketed and how they provide what seem like they should be warning signs as to the reality that the services don&#8217;t actually provide real security. We ran into another example involving Sucuri, which also involves an odd tag line. Here was &hellip; <a href=\"https:\/\/www.whitefirdesign.com\/blog\/2018\/04\/11\/does-sucuri-believe-that-there-are-unreal-people-working-at-other-website-security-companies\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Does Sucuri Believe That There Are Unreal People Working At Other Website Security Companies?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[198,199,68],"class_list":["post-4076","post","type-post","status-publish","format-standard","hentry","category-bad-security","tag-real-people","tag-real-security","tag-sucuri"],"_links":{"self":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/4076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/comments?post=4076"}],"version-history":[{"count":2,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/4076\/revisions"}],"predecessor-version":[{"id":4088,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/posts\/4076\/revisions\/4088"}],"wp:attachment":[{"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/media?parent=4076"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/categories?post=4076"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.whitefirdesign.com\/blog\/wp-json\/wp\/v2\/tags?post=4076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}