Hacked Magento Store Cleanup
If your Magento store has been hacked we can clean it up for you, attempt to determine how the store got hacked, and help you to secure it against a future hack. Hiring us will ultimately save you time and money over doing it yourself or hiring someone who doesn't know what they should be doing (which seems to be pretty common based on the number of times we are brought in to re-clean a website after another company has cleaned it up).
Please feel free to contact us to receive a free consultation on how you can best deal with your hacking issue. If you are not sure if your store has been hacked, we can perform a free check to confirm for you if your store has in fact been hacked.
The hack can be due to compromised FTP credentials, an insecure web host, a vulnerable extension, a weak password, or an outdated Magento installation.
Some of the most prevalent activities preformed by the malicious code are gathering credit card information, inserting hidden spam links in the store's pages, creating spam pages, redirecting visitors to another website, and attempting to install malware on the computers of visitors to the store.
To clean up the store, we will review the store's files and database for code inserted during the hack and remove that code. Checking and cleaning the store's files takes a few hours. If the store is running on an old version of Magento, the current versions are 126.96.36.199, 2.0.13 and 2.1.5 (check what version you are currently running), we will upgrade the store to the latest version of Magento following proper upgrade procedures. Also, if any extensions are out of date we will update them. We will also work with you to secure the store against a future hack. If your store has been hacked due to poor security at your web host we can move your website to a new host as part of the service. If your store has been removed from the Google search engine we will assist you in filing a reconsideration request. If your store was distributing malware and has been flagged and blocked, we will request a malware review from Google and or Bing to have the warning removed. It should take no more than a day to be removed from Google's malware blacklist after a review has been requested.
- $250 USD for a website running Magento 1.8.x, 1.9.x, or 2.x.
- $500 USD if the website needs to be upgraded from Magento 1.4.x, 1.5.x, 1.6.x, or 1.7.x.
- $650 USD if the website needs to be upgrade from Magento 1.1.x, 1.2.x, or 1.3.x.
Payment is due after the store has been cleaned up and we accept payment by credit card, debit card, or eCheck through PayPal in a number of currencies.