Hacked WordPress Website Cleanup
If your WordPress website has been hacked we can clean it up for you, attempt to determine how the website got hacked, and help you to secure it against a future hack. Hiring us will ultimately save you time and money over doing it yourself or hiring someone who doesn't know what they should be doing (which seems to be pretty common based on the number of times we are brought in to re-clean a website after another company has cleaned it up). You are also helping to support a company that is at the forefront of improving the security of WordPress instead of a company that is making WordPress websites more vulnerable.
Please feel free to contact us to receive a free consultation on how you can best deal with your hacking issue. If you are not sure if your website has been hacked, we can perform a free check to confirm for you if your website has in fact been hacked.
Included with our service is a free lifetime subscription to our Plugin Vulnerabilities service, which warns if you have WordPress plugins with known security vulnerabilities installed.
To support the continued improvement of the security of WordPress we have created plugins that warn about plugins with known security vulnerabilities and detect installed plugins that have been removed from the WordPress.org Plugin directory (plugins can be removed from the directory for unresolved security vulnerabilities), and a security vulnerability bug bounty program for WordPress plugins.
The hack can be due to compromised FTP credentials, an insecure web host, a vulnerable plugin, a weak password, or an outdated WordPress installation.
Some of the most prevalent activities preformed by the malicious code are inserting hidden spam links in the website's header or footer, creating spam pages, redirecting visitors to another website, and attempting to install malware on the computers of visitors to the website.
To clean up the website, we will review the website's files and database for code inserted during the hack and remove that code. Checking and cleaning the website's files takes a few hours. If the website is running on an old version of WordPress, the current version is 4.5.1 (check what version you are currently running), we will upgrade the website to the latest version of WordPress following proper upgrade procedures. Also, if any plugins are out of date we will update them. We will also work with you to secure the website against a future hack. If your website has been hacked due to poor security at your web host we can move your website to a new host as part of the service. If your website has been removed from the Google search engine we will assist you in filing a reconsideration request. If your website was distributing malware and has been flagged and blocked, we will request a malware review from Google and or Bing to have the warning removed. It should take no more than a day to be removed from Google's malware blacklist after a review has been requested.